Enquiry & project assistants
Help website visitors find the right service, answer approved FAQs and prepare a useful brief for a human follow-up.

Turn your approved knowledge and repeatable tasks into a focused assistant for customers, learners or your own team. We design the conversation, build the workflow and support it after launch.
A 36-second overview with animated diagrams and on-screen explanations. Watch with sound off.
Illustrative service visuals. Final project scope and deliverables are agreed in your proposal.
Help website visitors find the right service, answer approved FAQs and prepare a useful brief for a human follow-up.
Guide staff or customers through approved product information, process documents and common questions, with a clear route for unresolved requests.
Support learners with guided practice, explanations and next-step suggestions based on your approved training material and learning objectives.
Prepare first drafts, organise requests or support a repeatable content workflow. Tool connections and approval points are agreed for each build.
We start with one specific job, the people using the agent and the information it can rely on. The design can follow your existing brand and tone, whether it is a website pop-up, a learner guide or an internal assistant.

One agreed use case, approved knowledge, one supported standard integration, scenario testing, handover and two consolidated review rounds.
Plan your agent ↗Up to three hours of planned care for one agent: a monthly review, knowledge refreshes, instruction updates, small refinements and troubleshooting.
Discuss ongoing care ↗Multiple agents, voice interfaces, custom integrations or more complex workflows receive a tailored scope and quote after discovery.
Discuss your workflow ↗Starting prices in EUR. Your written proposal confirms deliverables, timetable, payment terms and applicable tax. Platform subscriptions, AI usage, hosting and paid integrations are separate. Managed hours include reviews and revisions; additional development is agreed before work begins.
These are illustrative project briefs, not completed client commissions or claimed results.

A training provider receives the same course and booking questions every week.
The approach
Design an assistant that explains the approved offer, asks about the training need and prepares a brief for the team.
What you receive
Approved FAQ set, enquiry conversation, tested handover and maintenance guide.
What we could measure
Review unanswered questions and the usefulness of incoming briefs.

New starters need help finding the right information between onboarding sessions.
The approach
Design a learner assistant that answers from approved onboarding resources and directs unresolved questions to the right person.
What you receive
Knowledge structure, conversation paths, practice prompts and escalation rules.
What we could measure
Review recurring questions, source coverage and learner feedback.

A small studio spends time turning project notes into first-draft content.
The approach
Design a workflow that takes an approved brief and prepares draft captions or an outline for human review.
What you receive
Input template, drafting instructions, agreed tool connection and approval handover.
What we could measure
Review draft quality, correction effort and completion of the agreed steps.
Agree the use case, audience, knowledge sources, success measures and boundaries.
Try the conversation and approve the tone, workflow and handover before the full build.
Connect the agreed knowledge and tools, test realistic questions and refine the weak spots.
Receive the handover, then choose optional monthly care to review questions and keep content current.
We assess your platform and available embedding or integration options during discovery. The written scope confirms the supported route before development.
Only agreed actions are included. We define tool permissions and approval points, and make human handover part of the workflow where needed. Some projects are guidance-only assistants.
Your intended use case, audience, approved source material, brand and tone references, current platforms and target timeline. We help shape these into a workable brief.
Bring one recurring question, task or workflow. We will help define the right starting point.
This guided chat stays in this tab. To contact D’arcy, prepare an enquiry and send it from your email app.